Senior Product Lead – Voice & Remotes
Isleworth, Greater London
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Our Product Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love.
We work to bring the most exciting and innovative features Sky has to offer to customers! Whether it's using our intuitive remotes or saying a simple "Hello Sky" on Sky Glass, our team allows customers to easily find their favourite content as well as control their TV. We're looking for a dynamic and creative Senior Product Lead to help us build and improve on Voice and Remote Controls even further and continue to delight with ambitious new capabilities. We value diversity of thought and opinion, have a supportive and inclusive culture, and nurture a spirit of continuous improvement as we strive to make things better for our customers.
What you'll do:
Own and lead the product vision & roadmap, both across far-field voice and remotes to meet target and key results while continuously seeking out fresh opportunities for new and improved customer offerings
Embrace and understand the voice and remotes product fully end-to-end and drive it forward by taking the lead on key initiatives and workstreams.
Take ownership and accountability of large complex features and take them from discovery through to delivery and beyond.
Produce and use product and customer experience insights to frame and challenge hypotheses and ideas. You'll make data-led decisions and empowered prioritisation calls while always keeping the customer experience front of mind
Collaborate closely with the rest of the organisation as well as Delivery, Architecture, Hardware, UX, Design and Development teams globally to manage the product life cycle and bring ideas to life
Understand the competitive market, stay on top of trends and regularly weave this knowledge into day to day work
What you'll bring
Proven experience in Product Management, preferably in the voice search and/or media space
An established background in leading large-scale projects across markets, multiple technical platforms, or a range of systems.
Expertise of working with large amounts of data and be confident self-serving on analytical tools
A passion for high quality customer experiences and a genuine desire to convert complex problems into simple solutions
Excellent communication skills with the ability to engage and influence colleagues and partners at all levels and across multiple business areas to drive collaboration and alignment.
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences
How you'll work – hybrid working
The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home.
You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.