Rehabilitation Assistant – Musculoskeletal Therapy Services – London

Rehabilitation Assistant – Musculoskeletal Therapy Services

University College London Hospitals



Job overview

A full-time opportunity has arisen for an enthusiastic and highly-motivated individual to join our Therapy Service.  The post is part of the Musculoskeletal Outpatient Therapy Services Team based in the Therapy & Rehabilitation Department at University College Hospital. 

This is a permanent post and is not designed to be part of a pathway into a career in Therapies; applicants will need to demonstrate a long-term commitment to the role of Rehabilitation Assistant and the Therapy Team at UCH.

Main duties of the job

The successful candidate will work across Therapy Outpatients and includes both administrative tasks and working directly with patients either in a group or on a one-to-one basis.  They will be highly organised, show effective communication skills and be comfortable working with individuals from diverse backgrounds, with varying levels of health and/or disability.  It is essential that you are computer literate as part of the role involves recording activity on Trust IT systems, ordering equipment online, booking appointments and providing general admin support to the therapists and administration team.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery
  • Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital
  • Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases
  • University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

For more information, please access the following link:

Detailed job description and main responsibilities

There is regular supervision and in-service training, alongside a supportive learning environment.  Your development will be supported via a competency framework.

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Person specification

Knowledge & Qualifications

Essential criteria
  • 2 GCSEs including English/ equivocal English qualification E


Essential criteria
  • Healthcare working
  • Understanding of roles of Allied Health Professionals and nursing in the NHS
  • Commitment to the role of Therapy Assistant

Skills & Abilities

Essential criteria
  • Working with the general public
  • Good formal and informal communication
  • Good level of written and spoken English

Personal & people development

Essential criteria
  • Ability to manage time effectively and work to deadlines
  • Able to organise workload flexibly
  • Able to work as part of a team

Health Safety and security

Desirable criteria
  • Knowledge of clinical governance and risk management within the NHS

Information collection and analysis including IT skills

Essential criteria
  • Computer literacy

Equality and Diversity

Essential criteria
  • Awareness of equal opportunities and diversity

Other requirements

Essential criteria
  • To manage the physical effort of working between hospital sites, frequently moving up and down stairs, standing for long periods of time, carrying heavy folders and manual handling of patients
  • To manage working in unpleasant conditions such as environments where there may be unpleasant sights, noises, smells and temperature fluctuations e.g. hospital wards and hydrotherapy

We are committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation or is disadvantaged by requirements that cannot be justified. 

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to:

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes. 

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor’s contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

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