IDVA Team Manager – Staffordshire

IDVA Team Manager

Victim Support



IDVA Team Manager

New Era (Victim Support) is looking for an experienced IDVA Team Manager working 37.5 hours per week.  The role is to cover the Burton, Moorlands and specialist IDVA services on a fixed term basis until the end of January 2024

The role will be based at either our Hanley or Stafford office however regular travel to both locations and around the Stoke-on-Trent and Staffordshire area will be essential.




Office location

based at either our Stoke or Stafford Office but travel between Stoke-on-Trent and Staffordshire is essential

Full time/Part time

Full time

Hours per week

37.5 Hours

Work schedule

Monday to Friday 9-5 and working on a Saturday 9-5 on a rota basis. (1in 4 Saturdays )

Basic Salary

£28,143.24 per annum


Travel expenses

Contract type

Fixed Term

DBS required?


End date (if fixed term)

end of jan 2024

Police vetting required?


Closing Date


Ref No


What we offer: 

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 

  • Flexible working options including hybrid working
  • 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
  • An extra day off for your Birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances & maternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the role:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.







  • IDVA Team Manager JD- Stafford 2022 06.pdf
    (PDF, 283.56kb)


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