ICT Apprentice – Maidstone, Kent

ICT Apprentice

GOLDING HOMES LIMITED

Maidstone, Kent

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ICT Apprentice
GOLDING HOMES LIMITED

Working with other people to solve problems, use of mobile technologies, use of MS office applications including Word, Excel, PowerPoint, Outlook, use of multimedia technologies. You will work towards a level 3 IT qualification,

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Closing date: 25 Mar 2023

Apprenticeship summary

Annual wage

£14,000.00

Working week

Monday – Friday (9:00am – 6:00pm)

Total hours per week: 37.5

Expected duration

18 Months

Possible start date

27 Mar 2023

Date posted

27 Feb 2023

Distance

4.3 miles

Apprenticeship level

Advanced

Level 3 (A level)

Reference number

VAC1000138612

Positions

1 available

What will the apprentice be doing?

  • Effective troubleshooting and delivery of level 1/2/3 Application Support for incidents for a diverse range of in house and 3rd party developed software.
  • Contribute to high levels of service ensuring constant communication with customers
  • Ensure incidents are fully updated in Service Now in a timely manner while documenting work carried out and next steps with clear and concise details of actions taken.
  • Take proactive measures where possible to improve our support offering
  • Contribute to process review workshops helping shape and improve current ways of working

What training will the apprentice take and what qualification will the apprentice get at the end?

ICT (Information Communications Technician) Level 3 Apprenticeship StandardYou will also receive full training and support from the Just IT
Apprenticeship team to increase your skillsYour training will include gaining a Level 3 IT qualifications

What is the expected career progression after this apprenticeship?

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working

Qualifications

GCSE or equivalent English (Grade C/4 +) Essential
GCSE or equivalent Maths (Grade C/4 +) Essential

About the employer

Established in 2004 following the transfer of homes from Maidstone Borough Council, we've invested more than £283m in regenerating our homes and neighbourhoods. Our priority is to provide safe and secure homes for our customers and make sure our communities are places where people choose to live.

Our vision is to deliver outstanding services, great homes and proud communities.

Employer

GOLDING HOMES LIMITED

Address

1 County Gate

Staceys Street

Maidstone

ME14 1ST

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Training

Training provider

JUST IT TRAINING LIMITED

Contact

[email protected]

Apprenticeship standard

Information communications technician
Level 3 (A level)

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