Floating Support & Housing Options Officer – Sutton, Greater London

Floating Support & Housing Options Officer

Encompass LATC Ltd

Sutton, Greater London


Floating Support & Housing Options Officer

£34,416 per annum + PRP + Benefits

Sutton SM1

Closing Date: 26/03/2023

Encompass delivers a wide range of services including homelessness support and adult social care.

For this job role, you will be working with the Housing Advice, Information & Assessment Service and will be focusing on supporting the service user to resolve current homelessness and improve their wellbeing.

See what our employees have to say about working at Encompass

In this job role you will:

  • Provide support, assistance & coaching to households who are homeless
  • Take a casework approach to meet the needs of service users assisting them to access relevant services
  • Motivate service users to take action to improve their life chances
  • Develop and review solution-focused and person-centred action and support plans

We are looking for someone who has:

  • A good understanding of Housing Options and relevant legislation
  • Significant experience of providing information, advice and guidance to members of the public in a complex environment
  • Experience of motivational interviewing or similar intervention techniques

What we offer:

  • Performance Related Pay (PRP) – up to 10% of salary
  • 6.5% employers' pension contribution
  • Flexible working from the office in Sutton and home
  • 23 days annual leave plus Bank Holidays
  • Regular wellbeing activities

All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.


These may be held in person.

How to apply

Please submit your CV and a Cover Letter outlining why you are the right candidate for this job role.

Download Person SpecificationApply


View All Jobs