Commercial Services Assistant (Three Year Fixed Term Contract) – St Albans, Hertfordshire

Commercial Services Assistant (Three Year Fixed Term Contract)

St Albans City & District Council

St Albans, Hertfordshire


Job Title:                  Commercial Services Assistant (Three Year Fix Term Contract)

Salary:                      Pro rata of £23,032 up to £24,717 inclusive annual salary + up to 19.7% employer pension contribution 

Contract:                  Three Year Fixed Term Contract

Post:Part-time (29.5 hours per week)

Location:                  Flexible working options 

Annual Leave:Pro rata of 26.5 days plus public bank holidays

Service Area:Community and Place Delivery – Arts, Tourism, Heritage and Culture


Closing date for applications: 26 March 2023

Interviews are scheduled for:  Monday 17 April 2023


Please note the interview panel has been set for the above date and therefore we would appreciate all prospective candidate to bear that in mind upon applying and keep the date free. Interviews can be conducted in person or hybrid to ensure accessibility for all attendees; format can be discussed and confirmed upon invitation to interview.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. St Albans Museums runs several sites including Verulamium Museum, the 15th century Clock Tower and the new St Albans Museum + Gallery, at the heart of the city centre.


St Albans Museums runs several museum and heritage sites including Verulamium Museum, the 15th century Clock Tower and the new St Albans Museum + Gallery, at the heart of the city centre. Recently, our museum service successfully secured funding from Arts Council England as part of the National Portfolio Organisation programme which is funding this post. 


Managed by the Commercial Services Manager, this role will see you working across our museums and National Portfolio Organisation programme of activities including providing administrative support for our retail offer on site and online, our events and venue hire packages as well as work with our catering partner.


In this post you will provide administrative and practical support to the Museum Service for the delivery of St Albans Museums’ growing portfolio of commercial activities across retail, venue hire and catering and you will support the optimisation of income generation and growth. Highly organised, with superb attention to detail and the ability to support a varied portfolio of work are essential qualities for this position.


Educated to GCSE or equivalent in Maths and English you will also have experience in working in an administrative role. Excellent customer service skills, including good telephone manner, email correspondence and the ability to deal with third parties and the public calmly and effectively is essential for this post. A keen interest in working within the museums, heritage and culture sector is desirable.


In addition to working within a great team and a comprehensive salary you will have access to:

  • Pro rata 26.5 days annual leave + bank holidays
  • Local Government Pension Scheme with current employer contribution up to 19.7% employer contributions
  • Flexible working options  
  • Staff Parking Permit
  • Reimbursement of professional fees
  • Comprehensive management development and training
  • Discounted membership at selected local sports and fitness centres
  • Leisure and travel discounts


This post is subject to a Basic Disclosure Check.


For an informal discussion, please contact Eleanor Payne, Commercial Services Manager by email [email protected]  


For full details visit or email [email protected] or telephone (01727) 819251 stating your details and the post reference number.

St Albans Museums is open to all and as an organisation we are committed to encouraging equality, diversity and inclusion in our workplace. We particularly welcome applications from candidates that are under-represented in the museums and heritage sector, including black and minority ethnic candidates, candidates from diverse socio-economic backgrounds, and/or candidates with a disability.


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