Care and Support Assistant – Felixstowe, Suffolk

Care and Support Assistant

Sanctuary Group

Felixstowe, Suffolk



Care and Support Assistant – Part Time


Montague Road, Felixstowe




15 and 30 hours available per week



Every moment has the potential to be special. Join us to create those special moments at Montague Road.


We are seeking a Care and Support Assistantto make a real difference to the lives of our residents. Do you want to work in an award-winning team? Rated as ‘Outstanding’ by the CQC, Montague Road Nursing Home is also very proud to have an award in the Suffolk Care Awards ‘Excellent Support Services’ category and to be the Regional Winner of the Palliative and End of Life National Care Awards.


Our supported living service supports 24 people with mental health needs and/or dementia in a homely, innovative, environment with personalised care and support.


We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.


Are you kind, patient and understanding? These are qualities we value and actively look for in our team.


If you want to make a positive impact, this is a rewarding opportunity to come and work within an established, dedicated and experienced team.



The role of Care and Support Assistant will include:

  • Delivering a high level of personalised care and support and encouraging our residents to live as independently as possible promoting active support for all
  • Supporting residents with washing, dressing, bathing and hygiene
  • Administering medication
  • Assisting residents with shopping, cleaning and laundry tasks
  • Helping residents to arrange and attend appointments i.e. with their GP
  • Promoting a positive culture by engaging with residents to prevent social isolation
  • Keeping accurate and up-to-date records
  • Promoting safe practices and undertaking risk assessments
  • Shifts will include lone working


Skills and experiences:

  • A personalised approach to care, and ideally some experience with physical disabilities or high needs
  • Enthusiastic and flexible, with a strong “can-do” attitude
  • Strong organisational skills, as well as functional literacy and numeracy
  • Ability to react quickly to changing priorities whilst working to deadlines and targets
  • NVQ level 2 in Health and Social Care, or willing to work towards
  • Good communication skills allowing you to build strong relationships with our residents


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national not for profit organisation but we think locally and are proud to be part of Felixstowe. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours
  • £10.81 per hour


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here



Closing Date: 26 March 2023


We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.


Fan insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


View All Jobs