Business Administration Apprentice – Ferndale, Rhondda Cynon Taf

Business Administration Apprentice

BX Merchandise

Ferndale, Rhondda Cynon Taf


Business Administration Apprentice
BX Merchandise

Tasks will include updating products and prices using CRM system, Database cleaning (checking names and addresses), Emailing shipping confirmations to customers, Coordinating and booking shipments with freight forwarders and Loading goods onto trucks for shipping.

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Closing date: 27 Mar 2023

Apprenticeship summary

Annual wage


£6.00 per hour

Working week

Monday-Friday: 9:00am – 5:30pm.

Total hours per week: 37.5

Expected duration

16 Months

Possible start date

03 Apr 2023

Date posted

22 Feb 2023


2.6 miles

Apprenticeship level


Level 3 (A level)

Reference number



1 available

What will the apprentice be doing?

The successful candidate will be part of the team and will report to the Director and work under the direction of other team members to set the agenda for all things relating to logistics, office management, facilities & customer service

Successful Apprentice will be an integral part of the team and will actively contribute to the office environment

Logistic and Warehouse assistance:

• Receiving goods at the loading dock / reception and ensuring that the correct quantities and items have been received
• Checking loads for damaged or missing items upon receipt
• Checking incoming deliveries for the day in liaison with Production Manager
• Picking and packing customer orders and spares requests
• Preparing delivery notes and address labels for outgoing deliveries
• Coordinating and booking shipments with freight forwarders
• Processing documents related to freight forwarding such as customs clearance, invoices for payments of duty, etc
• Loading goods onto trucks for shipping
• Updating data sheets with outgoing deliveries and customer stock lists
• Emailing shipping confirmations to customers
• Keep the stockroom nice and tidy at all time


Office Admin and Customer service:

• Updating products and prices using CRM system Workbooks
• Database cleaning (checking names and addresses)
• Looking into training courses and network events.
• Preparing quotes and prices
• Sorting and sending out daily post
• Organising storage of catalogues and ensuring they are clearly labelled
• Organising storage of Samples and ensuring they are clearly labelled and updated


General office duties:

• Ensuring kitchens / communal areas are ready for daily use
• Replenishing utility area with paper, check shredder
• Reviewing and purchasing packing materials
• Ordering stationery and office supplies
• Shopping for office supplies using Petty Cash
• Organising the stock cupboards
• Filing of office documentations, including quotes, catalogues and invoices etc
Ensuring stock cupboard and lock up is clean, organised and tidy at all times

Desired Experience:

  • Experience in distribution and experience in logistics (preferred)


Company benefits:

• Learning opportunities including involvement in trade shows, courses like the BPMA promotional merchandise training course
• BX Merchandise promotes a healthy work life balance and are very keen on our employees having quality time outside of work
• Company Summer and Christmas party

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3
  • All training and learning will be delivered on site

What is the expected career progression after this apprenticeship?

  • We are open to explore the possibility of full-time employment following the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Computer literate, Able to use Microsoft Word, Able to use Microsoft Outlook, Able to use Microsoft Excel, Excellent phone manner, Excellent customer service, Fluent English, Good written skills, Excellent communication skills, Educated to GCSE level


GCSE or equivalent Maths and English (Grade 4 or Above.) Essential

Things to consider

The role will require lifting and packing the boxes.

About the employer

BX Merchandise design, source and distribute promotional merchandise, PPE and corporate clothing. Having provided branded merchandise services for clients since 2007, our dedicated solutions will enhance your company’s image and raise brand awareness. We have helped our clients to create bespoke, unique promotional merchandise and corporate clothing that ensure their marketing message or campaign stands out in a crowded marketplace. BX Merchandise currently boasts a customer base of 7 of the Fortune 500, as well as global top-5 technology company.


BX Merchandise



Brand Xposure UK Ltd t/a BX Merchandise

Bon Marche Centre

241-251 Ferndale Road


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Training provider



Josh Morgan

[email protected]

01922 660546

Apprenticeship standard

Business administrator
Level 3 (A level)

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