Apprentice Service Receptionist
Stoneacre Motor Group
Nottingham
Apprentice Service Receptionist
Stoneacre Motor Group
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. We have a fantastic success rate regarding our apprentices now in a Career for Life with Stoneacre, some even in senior positions. We have our own training Academy with lead occupational tutors to teach you the knowledge and skills to succeed.
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Closing date: 30 Mar 2023
Apprenticeship summary
Annual wage
£10,982.40
Working week
Monday to Friday this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30 – 5.30pm.
Total hours per week: 40.0
Expected duration
12 Months
Possible start date
01 Apr 2023
Date posted
3 days ago
Distance
2.1 miles
Apprenticeship level
Intermediate
Level 2 (GCSE)
Reference number
VAC1000142542
Positions
1 available
What will the apprentice be doing?
Responsibilities include but are not limited to:
- Advise customers about necessary Service / Parts for routine maintenance / repairs
- Answer telephone queries and respond to customers’ needs
- Collect data from customers to establish requirements
- Demonstrate consistent good customer service
What training will the apprentice take and what qualification will the apprentice get at the end?
This is an incredible opportunity for anyone wanting a career in the motor industry. At the end of the apprenticeship you will achieve a qualification in Customer Service at level 2. This could lead to future opportunities of senior roles and further development within the group. Across the 12 months you will have lots of training which will support you to gain the right skills and knowledge to succeed.
What is the expected career progression after this apprenticeship?
This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create CAREERS FOR LIFE.
Learners, employers and staff are our most important asset. The success of our company depends on the development of a strong effective team. Stoneacre has its own accredited Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre CAREERS FOR LIFE programme.
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Non judgemental, Patience
Qualifications
GCSE or equivalent English (Grade 4 or above/ A-C) Desired
GCSE or equivalent Maths (Grade 4 or above/ A-C) Desired
About the employer
Stoneacre Motor Group is one of the UK's fastest growing and most successful car dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.
Employer
Stoneacre Motor Group
http://www.stoneacreacademy.co.uk/
Address
431-461 Nottingham Road
NG6 0FB
Contact
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Training
Training provider
DECIDEBLOOM LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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