Advice Trainee
Citizens Advice
Selby, North Yorkshire
Position: Advice Trainee
Location: The role is office based only – this can be any of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).
Closing date: 27 March 2023
Role details
Job title:
Advice Trainee
Location:
The role is office based only – this can be any of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).
Salary:
£20,441 per annum
Salary pro rata:
Yes
London allowance:
No
Hours per week:
22.5 – 37
Type of contract:
Permanent
Closing date for applications:
2023-03-27
Closing time:
09:00
Link to job pack for application :
https://www.cany.org.uk/were-hiring-advice-trainee/
North Yorkshire Citizens Advice and Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat. The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills.
You will need to have the ability to work on your own initiative and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.
Reserved interview dates: 5-6 April 2023
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.